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Supporting Australia's Not-for-Profit Sector

We Support the People Who Support Australia.

Not-for-profit organisations play an essential role in our communities. Your technology should help your people deliver that work — not create additional complexity, risk or disruption.

City Systems has supported Australian not-for-profit organisations for more than 20 years, providing responsive IT support, managed services, Microsoft cloud solutions, cyber security and data protection.

We help organisations build secure, reliable technology environments that support employees, volunteers, stakeholders and the communities they serve.

IT Built for Not-for-Profit Organisations

Practical Technology. Stronger Security. Better Value.

Responsive IT Support

Accessible Australian-based support that helps employees and teams stay productive.

Cyber Security & Data Protection

Practical security, backup and risk management designed to protect your organisation and its information.

Technology That Fits Your Organisation

Solutions aligned with your priorities, operating model and available resources.

20+ Years Experience
Sydney &
Melbourne
Local Support
ISO 27001 Certified
Technology Supporting Your Mission

Secure. Practical. Sustainable.

Not-for-profit organisations need to protect sensitive information, maintain reliable services and make responsible technology decisions — often while working within tighter budgets and with diverse teams, volunteers and stakeholders.

City Systems helps organisations balance these requirements with technology that is secure, manageable and appropriate for the way the organisation actually operates.

PROTECT Protect People & Information

Strengthen identity, devices, email and important organisational information with practical cyber security controls.

SIMPLIFY Reduce Technology Complexity

Bring support, Microsoft 365, devices, cloud, security and backup together under a more coordinated environment.

SUSTAIN Make Technology Investment Count

Prioritise improvements that deliver meaningful operational or security benefits without unnecessary complexity.

Managed IT Services for Not-for-Profits

Technology That Helps Your People Focus on What Matters.

Your employees and volunteers shouldn't have to become IT experts. City Systems provides ongoing support and management across your technology environment, helping resolve everyday issues while proactively managing the systems, security and services behind the scenes.

SUPPORT

Managed IT Support

Responsive helpdesk, escalation and ongoing support for office, remote and distributed teams.

MICROSOFT

Microsoft 365

Management and support across Microsoft 365, Exchange Online, Teams, SharePoint and OneDrive.

PROTECT

Cyber Security

Security across users, identities, devices, email, applications and organisational information.

MANAGE

Device Management

Centralised configuration, security and management of supported business devices.

RECOVER

Backup & Recovery

Independent protection for Microsoft 365, servers, endpoints and important organisational information.

CLOUD

Cloud & Infrastructure

Management of cloud, network, server and hybrid technology environments.

Cyber Security for Not-for-Profit Organisations

Protect the Information People Trust You With.

Not-for-profit organisations can hold personal, financial, health, donor, member, volunteer and other sensitive information. Protecting that information is an important part of maintaining trust and supporting service continuity.

City Systems takes a practical, layered approach to cyber security across identity, endpoints, email, access, applications and data.

Depending on your environment, this can include multi-factor authentication, endpoint protection, email security, device management, access controls, security monitoring, vulnerability management, backup and security awareness.

As an ISO 27001 certified organisation, information security and risk management are embedded into the way City Systems manages and delivers technology services.

Explore Cyber Security Services →
Making Technology Resources Go Further

Better Technology Decisions. Without Unnecessary Complexity.

Not-for-profit organisations need to balance operational requirements, security, user experience and technology investment.

USE Use What Works

Where appropriate, retain existing technology and licensing that remains suitable and actively used.

PRIORITISE Prioritise Risk

Address areas that create the greatest operational, security or recovery exposure first.

SIMPLIFY Reduce Duplication

Review overlapping technology, services and licensing where opportunities to simplify exist.

PLAN Plan Ahead

Develop practical technology priorities that can be delivered progressively as needs and resources change.

Microsoft 365 & Collaboration

Keep Your People Connected. Wherever They Work.

Not-for-profit teams increasingly operate across offices, community locations, events, remote environments and distributed teams.

City Systems helps organisations configure and manage Microsoft 365 so employees and supported users can communicate, collaborate and access information securely.

EMAIL Exchange Online

Secure cloud-based business email and mailbox management.

COLLABORATE Microsoft Teams

Communication, meetings and teamwork across locations.

SHARE SharePoint & OneDrive

Secure document storage, sharing and collaboration.

MANAGE Identity & Devices

Manage users, authentication, access and supported devices.

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Backup, Recovery & Business Continuity

Important Services Need Reliable Recovery.

Accidental deletion, device failure, cyber incidents and system problems can interrupt services or make important information unavailable.

City Systems provides managed backup and recovery solutions for Microsoft 365, servers, endpoints and supported organisational data, adding an independent layer of protection around your technology environment.

Monitoring and recovery testing help provide greater confidence that important information can be restored when needed.

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Why City Systems

Experienced IT Support. Built Around Your Organisation.

Not-for-profit organisations need an IT partner who understands the importance of balancing security, reliability, user experience and responsible technology investment.

20+ Years of Experience

Long-term experience supporting Australian organisations across changing generations of technology.

Not-for-Profit Experience

Understanding of the operational, security and resource considerations common across the sector.

ISO 27001 Certified

Information security and risk management embedded into our own operations and service delivery.

Microsoft Expertise

Extensive experience across Microsoft 365, cloud, identity, collaboration, devices and security.

Security-First Approach

Cyber security considered throughout your technology environment rather than treated as an add-on.

Practical Advice

Recommendations based on your organisation's requirements, priorities and available resources.

IT Services for Not-for-Profit Organisations

Technology That Supports Your Mission.

Whether you need ongoing IT support, stronger cyber security, better backup and recovery or help modernising your Microsoft environment, City Systems can help.

We provide practical, secure and reliable technology services designed around the needs of Australian not-for-profit organisations.